Return and Refund Policy

This Return and Refund Policy governs all purchases made from ACORN CREEK CAPITAL LLC. By placing an order with us, you acknowledge and agree to the terms outlined below.

Return Eligibility

Returns are accepted within thirty (30) days from the date of delivery. To qualify for a return, the item must be unused, in its original condition, and returned in its original packaging with all included materials.

A valid proof of purchase is required for all return requests. We reserve the right to deny any return that does not meet these requirements.

Non-Returnable Items

The following items are not eligible for return or refund:

• Customized or personalized products
• Items marked as final sale or clearance
• Products that have been used, damaged, or altered after delivery

Return Process

To initiate a return, you must contact us in advance using the contact information provided below. Returns sent without prior authorization may not be accepted.

Refunds

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund request. If approved, the refund will be issued to the original method of payment.

Please note that original shipping charges, handling fees, and any applicable transaction fees are non-refundable unless the return is due to our error.

Processing Time

Approved refunds are typically processed within five (5) to ten (10) business days. Processing times may vary depending on your payment provider.

Exchanges

Exchanges are only offered for items that are defective or damaged upon arrival. You must notify us within a reasonable time after delivery to be eligible for an exchange.

Return Shipping

Customers are responsible for all return shipping costs unless the product received was defective, damaged, or incorrect. We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Chargebacks and Disputes

By completing a purchase, you agree to contact us first to resolve any issues before initiating a chargeback or dispute with your bank or payment provider. We are committed to resolving concerns in a fair and timely manner.

Contact Information

For all return and refund inquiries, please contact:

ACORN CREEK CAPITAL LLC
215 W Oak St Ste 901 Fort Collins，CO 80521
Phone: (303) 555-3890
Email: AcornCreekCapitalLLC@outlook.com